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Blocked drains Surrey Hills 3127

Blocked drains?

Same or next-day service to Surrey Hills — we'll confirm your window when you call. We find the real cause on camera, fix it at a fixed price you approve first, and back with our lifetime labour warranty.

5.0 from 370+ Google reviews
5.0 on Google 370+ Google reviews VBA Lic No. 114545 Lifetime labour warranty 7% seniors discount Family-owned Melbourne business
Sound familiar?
Toilet or sink won't drain Gurgling after you flush Outdoor gully overflowing Sewage smell in the yard Blocks again every few months
All classic blocked-drain signs — and all clearable, usually same day. Call 03 4052 7746

A quick way to tell what you're dealing with: one slow fixture is usually a local blockage — hair in a shower waste, food scraps in the kitchen sink. But if two or more fixtures gurgle or back up together, the blockage is in the main drain that serves them all, and that's a call-us problem, not a plunger problem. Skip the supermarket drain chemicals either way — they can attack older pipework, they won't touch tree roots, and they make the line hazardous to work on.

Drain services in Surrey Hills

Request a call back

Request a call back in under a minute

Tell us what's blocked. Our team calls back to confirm a time, usually within 30 minutes during business hours. Drain overflowing right now? Call us instead — it's faster.

Or call 03 4052 7746
  1. 01Call us or send the form — it takes under a minute.
  2. 02We confirm your appointment time, usually within 30 minutes in business hours.
  3. 03Your plumber finds the cause on camera and quotes one fixed price.
  4. 04You approve the fixed price before any work starts. No approval, no charge to fix.

Request a call back — it takes under a minute

Obligation-free quote. 7% seniors discount — just mention it when we call.

VBA Licence No. 114545 · Rated 5.0 from 370+ Google reviews · Lifetime labour warranty · 7% seniors discount. No spam, no lock-in — your fixed price comes after we've seen the drain, before any work starts.

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Local knowledge

Why Surrey Hills drains block

Surrey Hills sits on one of the highest ridges in the inner east, and its streets filled with Edwardian and Federation homes in the 1900s and 1910s — red brick and weatherboard beauties around Surrey Gardens and the Union Road village. Drains of that vintage were original earthenware, laid in short lengths with a joint every couple of feet.

Those joints have now spent over a century in clay soil under plane trees, elms and big backyard gums. Roots find the gaps, the pipe silts, and you get the familiar Surrey Hills pattern: a drain that slows through autumn and blocks solid by winter, year after year.

The cheerful part: our CCTV camera pinpoints the problem while you watch, the jet blaster clears it without digging, and if a stretch of hundred-year-old pipe has genuinely failed, we locate it to the centimetre and quote a fixed price to renew just that stretch — not the whole run.

Recent drainage work in Surrey Hills

The stormwater line that was soaking the subfloor

Completed April 2026 · led by Byron

What we found: the downpipes had been upgraded at some point, but all that water still discharged into the original clay stormwater line under the house — blocked solid with leaves, seeping at the joints, and quietly saturating the subsoil beneath the home.

What we did: replaced the failed clay with new 100mm PVC under the house and through the front garden to the legal point of discharge, connected the downpipes and the rainwater tank overflow, and added inspection openings at both ends — all through the garden, with no paving lifted.

The proof: a CCTV run downstream to the mains confirming clear flow, and a drainage system that protects the house instead of undermining it.

On site: one day with two plumbers — excavator and skip bin both in first thing so the dig, lay and backfill happened in a single visit.

Details come straight from the attending plumber’s job notes and our job records. Client names and addresses stay private.

The new stormwater line bedded in screenings in the open trench at the Surrey Hills job
The new stormwater run at Surrey Hills, bedded and ready for backfill.
How it works

Find the cause. Fix it for good.

01
See what we see

Camera first

A CCTV camera goes down the line and finds the blockage and its cause — tree roots, grease, a cracked clay pipe. You watch the screen with us. No guesswork, no exploratory digging.

02
Approve it before we start

Fixed price

One price for the whole fix, quoted before any work starts. Not an hourly rate that rewards slow work. If the job turns out harder than expected, that's our problem, not your bill.

03
Proof, not promises

Cleared — or renewed

High-pressure jet blasting clears most blockages on the spot, and the camera goes back in to prove the line is open — you watch it with us. Our workmanship is backed by our lifetime labour warranty. But if the camera shows the pipe itself has failed, clearing it again and again just rents your drain back to you. That's when we quote a full or partial renewal — fixed price, your call.

Our methods

Least invasive first. Every time.

We carry the full commercial drain kit on every van, and we use it in a strict order — gentlest tool first, working up only if the blockage demands it. That's how you avoid paying for a jet blast when a plunge would have done, and how your pipes avoid unnecessary punishment.

01

CCTV drain camera

Down the pipe first, before anything else. We find the blockage, what's causing it and what the pipe is made of — you watch the screen with us.

02

Service pipe locating

An electronic locator traces the camera head from above ground, marking exactly where your drains run and how deep — to the centimetre.

03

Commercial plunger

For fixture-level blockages — toilets, sinks, showers — a commercial-grade plunge is often all it takes. The gentlest fix comes first.

04

The chain knocker

A spinning chain head that knocks scale, roots and hardened build-up off the pipe walls at high speed — so the jetter can flush the line clear.

05

Hydro jet blaster

High-pressure water cuts through tree roots and scours the pipe wall clean end to end — then the camera goes back in to prove it.

06

And if the pipe itself has failed

No tool fixes a collapsed pipe. That's when we quote a full or partial renewal — fixed price, one dig, done once.

CCTV drain camera monitor on site showing a blockage inside the pipe
Byron feeding the CCTV camera reel and jetter hose into the pipework
The Zebra difference

You see what we see

Most drain "quotes" are a guess from the gully trap. Ours starts with a camera in the pipe, because you shouldn't pay anyone to find out what the problem is by digging.

  • See it for yourself. Be there when the camera goes down — we'll walk you through what we find, before and after.
  • Least invasive fix first. Jet blasting clears most blockages — roots included — without a shovel touching your garden. And when the camera shows the pipe itself has failed, we tell you straight.
  • Electronic locating pinpoints any broken section to the centimetre, so if repair work is ever needed, it's one small dig in the right spot.
  • Lifetime labour warranty on every job.
Reviews

Rated 5.0 by the people down the road

“We had an urgent blocked drain at our place in Hawthorn and water was starting to back up. Called Zebra Plumbing and they were quick to organise a same-day plumber. The plumber arrived on time, explained what was causing the blockage…”

Cass N · Google review · blocked drain, Hawthorn

5.0 Google rating from 370+ reviews — and counting

“Fantastic service from Zebra Plumbing in Toorak. We had a nasty sewer blockage and the outside gully trap drain was backing up with bad smells. The plumber arrived when promised, located the cause and cleared the blocked drain properly.”

Joe M · Google review · sewer blockage, Toorak

“Had a blocked drain at my home in Richmond and called Zebra Plumbing — Jayden sorted the booking over the phone quickly and got someone out the same day. Gary came out, diagnosed the issue fast, explained what was causing it and had it cleared without any drama…”

Brad · Google review · blocked drain, Richmond
Byron with the Zebra Plumbing vans
Who turns up

A family business, not a franchise

Zebra Plumbing was founded by Byron and Amy — brother and sister — who believed Melbourne deserved a plumber that quotes honestly, turns up on time and stands behind the work — backed by our lifetime labour warranty. The zebra van you'll see in your driveway is the same one in the photo.

  • Led by Byron, lead plumber with 15+ years on the tools. Every Zebra plumber works under his VBA licence, No. 114545.
  • National small business award finalist, built on hundreds of 5-star reviews and repeat customers.
  • Solutions, not upsells. Least invasive option first, and never a scare tactic.
  • Fully licensed and insured, regulated by the Victorian Building Authority.

The team you'll be dealing with:

Byron, Managing Director and Lead Plumber
ByronManaging Director & Lead Plumber
Amy, Business Manager
AmyBusiness Manager
Taylor, Senior Plumber
TaylorSenior Plumber
Kenny, Plumber
KennyPlumber
Gary, Sales and Team Lead
GarySales & Team Lead
Will, Plumber
WillPlumber
Jayden, Despatch and Plumber Support
JaydenDespatch & Plumber Support
Byron covered in mud after clearing a blocked drain, holding the debris that came out
Byron, after a drain dig — the bag is what came out.
Two Zebra plumbers laying a new PVC sewer line in a muddy trench beside a house
New sewer line going in — knee-deep is part of the job.
Taylor backfilling a trench with a new stormwater line in a backyard
Taylor, backfilling a new stormwater line.
Will smiling while working on pipework in the crawl space under a home
Will, on the job under a home.
When clearing isn't enough

Renew the pipe once, not the blockage every few months

Jet blasting clears most blocked drains without a shovel touching the ground. But when the camera shows the pipe itself has collapsed, cracked or been crushed by roots, every clear is temporary — and you pay for each one. The honest fix is to renew the line: replace just the failed section (a partial renewal) or the whole run (a full renewal) with new pipe that roots can't get into. Where the pipe suits it, relining repairs the line from the inside — no trenching at all.

CCTV drain camera footage showing tree roots inside a sewer at 12 metres
01 · Found on camera

The camera finds the failure and the locator marks it to the centimetre — 12 metres down the line, before anyone digs.

Excavated century-old earthenware sewer pipe shattered by tree roots
02 · The real problem

What was under the lawn: century-old earthenware, shattered at the joint by tree roots. No amount of clearing fixes this pipe.

New PVC boundary trap installed and set in concrete by Zebra Plumbing
03 · Renewed for good

New PVC laid and set in concrete. Roots can't enter it, and the work carries our lifetime labour warranty.

Photos from recent Zebra drainage renewals in Melbourne's inner suburbs, including a full sewer renewal in South Yarra and a boundary trap replacement.

Trenchless pipe relining

Where the pipe suits it, relining rebuilds the failed section from the inside — a resin liner cured hard against the old pipe wall, with no trench through your garden or driveway. The camera tells us whether relining or replacement is the right fix, and you see that footage before you decide.

The camera run after a full sewer renewal on a Melbourne home — 41 seconds of what a finished line should look like. Press play; nothing loads until you do.
  • Partial or full — you only renew what's failed. If one section is the problem, one section is what we quote.
  • One dig, in the right spot. Camera and locator first, so the excavation is as small as the job allows.
  • Fixed price, approved before we start. Boundary traps included — and the price you approve is the price you pay.
  • Licensed, certified, guaranteed. Compliance certificate on completion and a lifetime labour warranty.
Arrange a renewal assessment Drain keeps blocking? Call 03 4052 7746 and we'll put a camera down it first.
Good to know

Whose pipe is it, anyway?

Here's the part most people only learn mid-emergency: the pipes on your side of the connection point are the property owner's to maintain. The water authority and council look after the mains — everything from your home to where it joins them is yours. That's the stretch we inspect, clear and renew.

Diagram showing sewer line responsibility: the water authority maintains the main up to the 27A connection point, the property owner is responsible from the 27A to the home, including the boundary trap
Sewer From the 27A connection to your home — boundary trap, trap shaft and overflow relief gully included — the line is the owner's responsibility.
Diagram showing stormwater responsibility: council maintains the stormwater mains and pit in the road, the property owner is responsible from the home to the stormwater pit
Stormwater Council maintains the pit and mains in the road. From your downpipes to the pit, the drains are the owner's responsibility.

And what actually blocks them? After hundreds of Melbourne drains, it's nearly always one of these six — and the camera tells us which within minutes of arriving. If the problem turns out to be on the authority's side of the line, we'll tell you straight and point you to the right people.

Fat & grease

Poured down the kitchen sink hot, it sets in the pipe like candle wax — then catches everything that follows.

Hair

Binds with soap scum in shower and bath lines into ropes strong enough to need a machine to shift.

Non-flushable items

Wipes — even the ones labelled “flushable” — sanitary products and paper towel. None of them break down.

Tree roots

In through the joints of older pipes chasing moisture, thickening every season until nothing gets past.

Rocks & garden debris

Washed into stormwater lines and broken gullies, settling where the pipe flattens out.

Collapsed pipes

When the pipe itself gives way, no clearing fixes it — that's a renewal, priced fixed before we start.

A long rope of hair and soap scum pulled from a shower drain line by a Zebra plumber
Pulled from a shower line. Hair and soap scum bind into ropes — this one came out in one piece.
CCTV drain camera showing rocks and gravel filling a stormwater line 26 metres down
Found on camera, 26 metres down. Rocks and gravel washed into a stormwater line — located exactly, cleared without guesswork.
Tree roots growing into a clay sewer pipe through the joint, seen inside an excavated pipe
Roots, doing what roots do. Growing straight in through the joint of a clay pipe — each one thickens until the line closes over.
Concrete and building rubble found blocking a drain during a CCTV inspection
Builders' leftovers. Concrete and rubble washed into the line during works — it sets hard and never flushes through.
Complete coverage

If it drains, we clear it

Inside or outside, sewer or stormwater, modern PVC or hundred-year-old pipe — every drainage line on your property is covered, with the right gear for each.

Inside the house

  • Blocked toilets
  • Kitchen & bathroom sinks
  • Showers & baths
  • Laundry troughs & floor wastes

Outside the house

  • Sewer lines & boundary traps
  • Stormwater & downpipes
  • Gullies & overflow grates
  • Pooling water in the garden

Any pipe material

  • Modern PVC
  • Cast iron
  • Ceramic & earthenware
  • Vitrified clay
A cast iron drain opening scaled almost completely shut with rust and sediment

Why old pipes keep blocking: this cast iron drain had scaled almost completely shut — the opening left was smaller than a golf ball. Different pipe materials fail differently, which is why the camera goes down before anything else.

Straight answers

Blocked drain questions, answered honestly

How much does it cost to clear a blocked drain in Surrey Hills?
It depends on what's causing the blockage, which is exactly why we don't guess over the phone or charge by the hour. We inspect with the camera, then quote a single fixed price before any work starts. The quote is obligation-free — you approve it or you don't.
How fast can you get to Surrey Hills?
For Surrey Hills, same-day service is the norm. Our plumbers live and work right across Melbourne, so we dispatch whoever's closest — often someone already working nearby in the inner east. For genuine emergencies like sewage backing up, the phone is answered 24 hours a day, every day of the year.
Will you need to dig up my garden?
Not if the pipe is sound — and that's what the camera establishes first. Jet blasting clears roots and build-up through the existing access points, and it's a genuine long-term fix when the pipe walls and joints are in good condition. But where roots have opened joints or broken the pipe, clearing alone won't last: the lasting fix is relining or replacing the failed section, and you'll see on the screen exactly why before you decide anything. If digging is needed, it's pinpointed to the smallest spot the fix allows.
Why do drains in Surrey Hills keep blocking?
Most Surrey Hills homes still drain through original Edwardian-era earthenware — short pipe lengths with a joint every couple of feet, laid over a century ago. Tree roots treat every joint as an invitation, and the suburb's established planes and elms rarely decline one. Grease, wipes and scale narrow things further. A camera inspection shows you exactly what's down there, so you know whether a clear will do the job or one failed section deserves a proper once-and-done fix.
Is the work guaranteed?
Every job comes with our lifetime labour warranty. If our workmanship ever fails, we return and fix it at no charge. It's the strongest guarantee we know how to offer, and it's why so much of our work comes from repeat customers and referrals.
What happens if the pipe needs more than a clear?
Sometimes the camera shows a section that's beyond clearing — collapsed clay, a bad crack, or a failed boundary trap. When that happens, nothing changes about how we work: you see what the camera sees, we locate the failed section to the centimetre, and quote a fixed price to renew just that section. One small dig in the right spot, new pipe, a compliance certificate, and the same lifetime labour warranty. You decide in your own time — we'll clear the line either way so you're not stuck while you think it over.
Whose drain is it — mine or the council's?
Everything on your side of the connection point is yours to maintain: the pipes under the house and yard, the overflow relief gully, and — in older suburbs — the boundary trap. Your water corporation (Yarra Valley Water, South East Water or Greater Western Water, depending on where you live) owns the sewer main itself, and the council owns the street's stormwater drains. Older and subdivided blocks sometimes share one combined drain across several properties, and a fault in the shared section is usually a shared cost. We camera and locate the fault first, so you know exactly whose side it sits on before anything is quoted — and if it turns out to be on the corporation's side, we'll say so and point you to their faults line rather than charge you for someone else's pipe. One tip worth acting on today: keep your overflow relief gully (the grated drain outside, usually near a side or rear wall) clear and uncovered. It's designed to spill outside instead of through your bathroom floor, and insurers can take a dim view of a blocked or built-over gully after a sewage spill.
Blocked drain in Surrey Hills? Call now and we'll confirm today's availability.
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