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How we clear a blocked drain

Camera first, then clear. You see what the camera sees, explained in plain English, and you get the fixed price before any work starts.

Every job, same order

Four steps, no guesswork

01
Same or next day

We arrive

Our plumbers live and work right across Melbourne, so we dispatch whoever's closest to you. For genuine emergencies, we answer 24/7.

02
See what we see

Camera down the line

The CCTV camera finds the actual cause and exactly where it sits — roots, grease, a collapsed section — and the locator marks it from above ground.

03
Plain English

We show you

You watch the same screen we do and see the problem for yourself. No jargon, no scare tactics — just what's wrong and what it takes to fix it.

04
Approve it first

Fixed price, then clear

One price for the whole fix, agreed before any work starts. Not an hourly rate that rewards slow work. No approval, no charge to fix.

Our methods

Least invasive first. Every time.

There's almost always more than one way to fix a drain, and the cheapest for us isn't always the best for you. Our rule is simple: the gentlest tool that will actually hold, working up only if the blockage demands it — and digging is a last resort, never the first quote.

01

CCTV drain camera

Down the pipe first, before anything else. We find the blockage, what's causing it and what the pipe is made of — you watch the screen with us.

02

Service pipe locating

An electronic locator traces the camera head from above ground, marking exactly where your drains run and how deep — to the centimetre.

03

Commercial plunger

For fixture-level blockages — toilets, sinks, showers — a commercial-grade plunge is often all it takes. The gentlest fix comes first.

04

The chain knocker

A spinning chain head that knocks scale, roots and hardened build-up off the pipe walls at high speed — so the jetter can flush the line clear.

05

Hydro jet blaster

High-pressure water cuts through tree roots and scours the pipe wall clean end to end — then the camera goes back in to prove it.

06

And if the pipe itself has failed

No tool fixes a collapsed pipe. That's when we quote the permanent fix — pipe relining, which repairs the pipe from the inside without trenching, or a full or partial renewal with one dig in the right spot. Either way it's a fixed price, located to the centimetre before a shovel touches the ground.

The camera run after a full sewer renewal on a Melbourne home — 41 seconds of what a finished line should look like. Press play; nothing loads until you do.
Straight answers

What the camera finds — and what it takes to fix it

These are real screens from our own camera runs on Melbourne jobs. Some of what we find, the jet clears completely. Some of it means part of the pipe has failed — and no amount of water pressure changes that. Here's how we tell the difference, the same way we explain it on site.

Drain camera view of a toilet paper blockage packed inside a sewer pipe
The jet clears it

Toilet paper build-up

Too much paper in one flush — or wipes that call themselves flushable — packs tight where the flow slows. The jet breaks it up and flushes the line clear the same visit. If paper keeps catching at the same spot, the camera checks what it's snagging on.

More on blocked toilets ›
Drain camera view of tree roots growing inside a sewer pipe
Jet clears it — then we check the way in

Tree roots

The jet cuts roots out and the line flows again the same day. But roots only get in through an opening. If it's minor, regular clearing keeps on top of it — if the camera shows the joint has been forced open, that section has renewal potential, and we show you exactly where.

More on tree roots ›
Drain camera view of heavy internal corrosion closing down an old cast iron sewer
Renewal territory

Corroded cast iron

Old cast iron rusts from the inside — the bore closes down and the rough walls catch everything that flows past. A clean-out buys time, but corrosion this heavy is the pipe wall itself failing. That section is renewal territory, and we quote just that section.

Full & partial renewals ›
Drain camera view of a crack running through a clay sewer pipe
Watch it closely

Cracked clay

A cracked pipe still flows — that's what makes it sneaky. But the crack lets roots and groundwater in, and it only travels one way. We mark it, measure it and give you the honest read: keep an eye on it, or fix that one section properly before it opens up.

Repairs without trenching ›
Drain camera view of a dislodged pipe joint with the pipes out of alignment
Renewal territory

Dislodged joint

Ground movement pulls a joint apart and leaves a step in the line that catches paper and waste. No jet re-aligns a pipe. The camera and locator mark the exact spot and depth, so the fix is one small dig in the right place — not a guess.

How a section renewal works ›
Drain camera monitor showing a clean, clear pipe on the completion run
What good looks like

The clear line

Every job ends with the camera going back down the line. Smooth walls, full bore, water running free — you see it on the screen before we call the job done. That's the proof, not our word for it.

About camera inspections ›

Every screen above comes from a Zebra camera run on a real Melbourne job. Whatever the camera finds at your place, you watch it live with the plumber and the fixed price is agreed before any work starts.

Request a call back

Request a call back in under a minute

Tell us what's blocked. Our team calls back to confirm a time, usually within 30 minutes during business hours. Drain overflowing right now? Call us instead — it's faster.

Or call 03 4052 7746
  1. 01Call us or send the form — it takes under a minute.
  2. 02We confirm your appointment time, usually within 30 minutes in business hours.
  3. 03Your plumber finds the cause on camera and quotes one fixed price.
  4. 04You approve the fixed price before any work starts. No approval, no charge to fix.

Request a call back — it takes under a minute

Obligation-free quote. 7% seniors discount — just mention it when we call.

VBA Licence No. 114545 · Rated 5.0 from 370+ Google reviews · Lifetime labour warranty · 7% seniors discount. No spam, no lock-in — your fixed price comes after we've seen the drain, before any work starts.

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